HOW MUCH IS YOUR BROKEN SYSTEM COSTING YOU?
Every service department has invisible enemies lurking around that cause tension points for all involved.
DOLLARS PER TICKET
Most dealers have less than one average recommended service beyond the stated concern. Which accounts for $50-$100 per RO. Multiply this by thousands of ROs per year, and you could be potentially leaving millions of dollars on the table. With MTN you
will also see a $30-$70 increase in customer pay labor.
CUSTOMER ENGAGEMENT
Bad service processes and communication creates distrust in your customers - which could be costing you thousands of dollars in lost factory bonuses for low CSI scores. We Promise a 90% increase
in video open rate and a 60% increase in customer engagement.
TECHNOLOGY
Dealers spend hundreds of thousands of dollars every year on the newest technology trying to improve their process, but without correct systems in place, this could be doing more harm than good.
IT DOESN'T HAVE TO BE THIS WAY.
PROMISE©
A BETTER WAY
We built the PROMISE system to help dealerships just like yours create a service experience that your customers will love. With over 30 years in the industry, we have (through trial and error) developed a way of doing business that unites technicians, service advisors, and customers together building trust for everyone involved.
A NEW FOCUS
The PROMISE system allows you to focus on process rather than results. It allows your managers and leaders to spend their days coaching their teams rather than closing sales. And it will give you the opportunity to hire for culture rather than prior experience.
